Return Policy

• Items purchased with a discount code

• Sale items

• Grab bags

Eligible items may be returned within 30 days of order placement.

Eligible return items must be:

• Unworn

• Unwashed

• With original tags and packaging intact, if applicable

• Free of stains, odors, animal hair, and damage

We reserve the right to refuse a return if these conditions are not met.  We will be in touch with you if any items sent back to us that are not in compliance with our return policy, and you will be given the option to pay for a label to have the item(s) returned back to you, or we can donate on your behalf. 

We only offer store credit for returns. Returns over $100 will require a restocking fee of 10%.

Customers are responsible for all return shipping fees. No return form in necessary. Include your order number and name associated with the order inside the package.

Little Jems Co. is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return.

Please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.

PLEASE inspect your item within 7 days of delivery. Any perceived defects will not be accepted for return after this window. If there is a manufacturing issue with your order, we deeply apologize. Please email info@littlejemsco.com so we can help remedy the issue.

You can mail your return/exchange to:

LITTLE JEMS CO.

4918 Saint Louis Ct.

Culver City, CA 90230 

 

Combining Orders

We are unable to combine multiple orders and refund shipping. If you would like to add onto an existing order prior to shipment, please reach out via email to do so and we will do our best to help. We apologize for any inconvenience.